Returns & Exchanges
At Celestron, we want you to be completely satisfied with your purchase of our high-performance outdoor and scientific apparel. If your items do not meet your expectations, we offer a 30-day window for returns and exchanges on all unworn products.
Return Process
- 1.Initiate Your Request
Log in to your account and visit the 'Order History' section to select the items you wish to return and receive a Return Merchandise Authorization (RMA) number.
- 2.Prepare Your Package
Carefully pack your apparel in its original packaging, ensuring all tags are attached and the RMA number is clearly written on the outside of the box.
- 3.Ship the Items
Affix the provided prepaid shipping label to your package and drop it off at any authorized courier location to begin the transit back to our warehouse.
- 4.Receive Refund or Exchange
Once our quality control team inspects the returned goods, we will process your full refund or dispatch your replacement exchange within 5-7 business days.
